Pay Assure

Built for a new era of payments regulation

Pay Assure

What was once seen as low risk is now under intense scrutiny. The FCA’s stance has shifted, and smaller firms are facing the same compliance expectations as major banks. Our Pay Assure system brings structure, visibility and confidence to every aspect of your regulatory obligations. Developed with payments regulation expert John Burns, it combines My Compliance Centre’s proven technology with decades of frontline experience in compliance, governance and operational resilience. Pay Assure is built by compliance professionals who understand the sector from every angle – regulatory, operational and commercial.

Key features and benefits

Compliance functions specific to the FCA’s supervision of payments firms:

Maintain a flawless audit trail of your daily safeguarding process
Produce your monthly safeguarding report to the Board and record its approval
Manage major incident reporting in-line with the FCA’s required process and reporting
Maintain your safeguarding resolution pack in line with the rules
Produce your monthly Capital Adequacy report to the board and record its approval
Maintain a record of important business services and manage ongoing reviews and approvals

Produce regulatory-ready board reports

Transform compliance activity into clear, structured reports for your board. Automated summaries consolidate safeguarding, incidents, risks and actions into one view. This makes it simple to demonstrate effective oversight and informed decision-making.

Collect the evidence that proves compliance

Every control, approval and reconciliation is captured automatically, creating a complete evidence trail across your operations. From daily safeguarding to Consumer Duty, Payment Proof gathers the proof you need to show regulators, auditors and banks that your firm is in control.

Purpose-built for payments firms

Address five critical areas of FCA focus – safeguarding, governance, operational resilience, APP fraud and Consumer Duty in one connected system tailored to payments and e-money institutions.

Replace manual effort with automation

Move your safeguarding reports, board packs and compliance registers out of spreadsheets and emails into one secure platform designed to collate the evidence needed to prove your compliance. Reduce duplication, remove manual follow-ups and eliminate the risk of missing critical actions.

Fit for Firms of Every Size

Fit for firms of every size

Choose from three pre-configured packages – Core, Control and Command – each designed to reflect the maturity and scale of your operations.

Core– covers the fundamentals of payments compliance and safeguarding oversight, collating the evidence that daily reconciliation approvals are completed and reviewed.
Control – strengthens governance, monitoring and change control.
Command – delivers the complete compliance ecosystem, unifying oversight across every regulatory area.

Evidence by default

Dashboards and analytics provide real-time insight across safeguarding, governance and risk. Oversight that once took hours to prepare is now available instantly, giving senior management a clear view of compliance health at all times.

Protect your firm's reputation and licence

Demonstrate control, prevent regulatory breaches and avoid costly remediation. Every part of the system is designed to help you stay ahead of the regulator’s expectations and maintain confidence with banks, partners and auditors.

Purpose-built for payments firms

Address five critical areas of FCA focus – safeguarding, governance, operational resilience, APP fraud and Consumer Duty in one connected system tailored to payments and e-money institutions.

Replace manual effort with automation

How it works

Each package brings together the MCC modules most relevant to payments compliance.

Core provides a solid foundation for payments firms, with daily safeguarding, monthly safeguarding board report, incident reporting, capital requirements and operational resilience registers.

Control adds governance and oversight tools such as Boards and Committees, Compliance Monitoring and Regulatory Change Management – helping senior management evidence that they are staying informed and engaged.

Command delivers full control and visibility with Attestations, Product Governance, FileChecker and comprehensive registers for risk, controls, breaches and financial promotions.

All modules come pre-configured for payments firms and can be customised to match your approval processes and reporting lines. Dashboards consolidate activity across all modules, giving you a single view of your compliance position, instantly and accurately.