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Release Date: 30th August 2018

To access the original FCA document, click here.


The Financial Conduct Authority (FCA) fined John Lawrence Radford £468,600 and prohibited him from having any responsibility for client money and/or insurer money. This action results from Mr. Radford’s failure to adequately protect client money during his tenure as a director at One Call Insurance Services Limited. The breaches occurred between January 2005 and August 2013 and were related to Mr. Radford’s insufficient understanding of the Client Money Rules, leading to significant financial risks for One Call’s customers.

Key Takeaways for Other Firms:

In conclusion, the FCA’s action against John Lawrence Radford highlights the critical importance of understanding and complying with Client Money Rules. Firms must ensure robust systems and controls are in place to protect client money and avoid severe regulatory penalties.

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