File reviews are one of the most important, and most manually intensive, compliance processes in financial services. FileChecker gives you the infrastructure to run them properly.
What It Does
Managing file reviews through email, spreadsheets and shared drives creates inconsistency. Reviews are assigned informally, findings are recorded in different formats, remediation actions are tracked separately – or not at all. Producing a coherent picture of your file review programme for a Board meeting or regulatory visit requires significant manual effort. FileChecker structures the entire process in one system. Reviews are assigned consistently, scored against defined criteria, findings are recorded and categorised, and remediation actions are tracked through to closure. Management information shows trends over time – giving compliance teams the evidence to demonstrate improving conduct standards and the ability to identify root causes before they become systemic issues.
Key Capabilities
Assign file reviews consistently across your compliance or QA team
Score reviews against defined criteria with configurable rating frameworks
Record findings with consistent categorisation and severity rating
Assign remediation actions directly from findings, with ownership and deadlines tracked to closure
Management information showing completion rates, finding trends and remediation status
Trend analysis – identify patterns across reviews, reviewers and time periods
Complete audit trail of every review, finding and action automatically maintained
What This Means in Practice
Your file review programme runs consistently regardless of who is conducting reviews. Findings are captured properly and remediation is tracked to closure. When the FCA or your Board asks for evidence of your file review programme, the information is structured, complete and ready.
Frequently Asked Questions
Compliance file reviews work best when they are assigned consistently, scored against defined criteria, and tracked from finding to remediation – rather than run through email, spreadsheets and shared drives. FileChecker structures the whole process: reviews assigned and scored against your own criteria, findings recorded and categorised, and remediation tracked to closure, with trend analysis over time. It is a file review module, not a training and competence system – it does not manage adviser qualifications or competency frameworks.
Yes. You set the review criteria and scoring framework, and FileChecker applies them consistently across every review and reviewer. This means reviews reflect how your firm assesses file quality, and results are comparable over time – letting you track trends and demonstrate improving standards with evidence rather than impression.
Remediation actions are raised directly from a finding, assigned to a named owner with a deadline, and tracked through to closure. Nothing relies on a separate spreadsheet or follow-up email, and at any point you can see which actions are outstanding, which are overdue and which are complete – with the full history held automatically.
FileChecker shows completion rates, finding trends and remediation status across your file review programme, and lets you analyse patterns by reviewer, file type and time period. This helps you see whether conduct standards are improving and identify root causes before they become systemic – giving you the evidence to demonstrate a functioning file review programme when asked.
Yes. FileChecker is built to work across multiple reviewers and multiple entities, applying consistent criteria and scoring so reviews are comparable regardless of who conducts them or which entity they relate to. Several large consolidators use it specifically to manage file reviews across their acquired businesses from one platform.
Let us show you how My Compliance Centre can make a difference to your risk and compliance management
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